Legal notice

Seller
Oradas Co., Ltd. (株式会社オラダス)

Store Name
Hello Store Japan

Representative
Toyoki Saito

Address
Iguchi 3-3-24-106
Mitaka City, Tokyo 181-0011
Japan

Phone Number
+81-90-6564-4514
Business Hours: Weekdays 10:00 – 18:00 (JST)
Closed on weekends and Japanese public holidays.
For inquiries, please contact us by email as it is the most reliable method.

E-mail
s.toyoki@gmail.com

Antique Dealer License Number
Authorized by the Tokyo Metropolitan Public Safety Commission
License No. 308932317504

Product Description
We specialize in carefully selected products from Japan, including vintage cameras, collectible items, and other unique goods.
Each product is inspected before shipment and accurately described on its product page.
Please review the product description and photographs carefully before placing an order.

Sales Price
The sales price is displayed on each product page (in USD).
Consumption tax is handled in accordance with Japanese regulations.

Additional Charges
Shipping Fee: Shipping costs vary depending on the destination and package weight. The exact shipping fee will be shown during checkout or in the order confirmation email.
Customs Duties and Import Taxes: Import duties, taxes, and customs clearance fees are determined by the regulations of the destination country and are the responsibility of the customer.
Other Fees: Bank fees or currency exchange fees may apply depending on the payment method.

Payment Methods
Credit Cards (VISA / Mastercard / JCB / American Express)
PayPal
Shop Pay
Apple Pay
Google Pay

Payment Timing
Payment is processed immediately when the order is confirmed. Orders will be shipped only after payment has been successfully completed.

Delivery Schedule
Orders are typically shipped within 3–5 business days after order confirmation.
Delivery time varies depending on the shipping carrier and destination country.
Delays may occur due to customs clearance procedures, weather conditions, or high shipping volume during holiday seasons.

Shipping Methods
FedEx
DHL
Yamato Transport
Japan Post
All shipments include a tracking number.

Returns, Defects & Cancellations
Returns or exchanges are accepted within 14 days after delivery if the item is unused and in its original condition.
Return shipping costs are the responsibility of the customer unless the item has a defect or the wrong item was shipped.
If you wish to return an item, please contact us by email within 14 days of receiving the product.
Order cancellations are generally not accepted after an order is confirmed. However, if the item has not yet been shipped, please contact us as soon as possible.

Product Condition (Important for Vintage Items)
Many of our products, especially cameras and collectible items, may be vintage or pre-owned.
Minor signs of use may be present even when the item is fully functional.
Please carefully review product descriptions, condition notes, and photographs before purchasing.

Recommended Environment
Latest versions of Google Chrome, Safari, or Firefox are recommended.
A stable internet connection is required.